Event 61 – Webinar – The Future of Mobility

Our guests for this webinar were Mike Stacey Director at KPMG, Nick Reed founder of  Reed Mobility, our Principal Consultant Simon Laker and Nick Norman moderated this panel. They debated how Covid has changed people’s mobility needs and preferences (travel missions, modes of transport, energy sources, etc.) in the UK and USA and the implications of those changes on suppliers of micro-mobility and traditional transit services.

Contact-free public transport (Part 2)

This is the second of three blogs about technologies to support contact-free use of public transport. Public transport operators have been making great efforts to make public transport safe during the pandemic. TfL recently launched a new app that makes it easier for passengers to plan their travel and avoid routes where they might come…

Contact-free public transport (Part 1)

This is the first of three blogs about technologies to support contact-free use of public transport. I heard on the radio that, despite ministers encouraging people in England back to work in their offices, most are staying at home. Commuter trains are about one-third full and buses are about 40% full. During the COVID-19 pandemic,…

Mobility policy: the way forward is unclear

We’ve been thinking about Mobility as a Service (MaaS) for some time. I remember suggesting its consideration in a meeting with a UK sub-national transport body (STB) in 2016 and the question being ‘Isn’t MaaS just a buzz-word?’ In December 2018, the UK Government Office for Science issued a review, ‘MaaS in the UK: Change…

Event 73 – Announcing our Live 5 for 2022

2022 – a foreseeable future of Interoperability and Inclusion Our overriding theme of this year’s Live5 is interoperability which will lead to inclusion. Whether this is in payments or transit, identity or as a generalised trend what we’re seeing is a collapsing of the barriers between silos. In some areas this is happening more quickly than in others. Out…

Contact-Free: the backdrop to Payments, Ticketing & Identity in 2021

It’s that time of year again: where’s it’s traditional to take stock and look to the future. At Consult Hyperion, we do that through our ‘Live 5’ process; where we look at major trends in business, technology and consumer attitudes and project them onto our areas of business focus, with twists of our own. This…

Biometric Travel

It’s been a while since I first read that British Airways (BA) was going to introduce facial biometrics for boarding international flights at Heathrow. I don’t recall going through biometric gates for flights, and I fly a lot, so it must still be in limited deployment. Hurry up BA – this is a great example…

The “isRecovered?” attribute

So far the tech giants seem to be the coronavirus winners, with a massive surge in digital communications and online orders. The impact on lift sharing companies is less clear. The guidance from both Uber and Lyft says that if they are notified (by a public health authority) that a driver has COVID-19 they may…

Event 42 – Live 5 | Contact Free deep dive

In this webinar, our CMO Claire Maslen chatted to Principal Consultants, Tim Richards and Gary Munro about Payments for the 21st Century. In our Live5 this year we highlight the need for Contact-free transactions for all our clients in payments, retail, and transit. If you find this session useful, consider registering for our newsletter to receive our insights…


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