Announcing our Live 5 for 2021
At Consult Hyperion we always round off the year with some time reflecting on what has been, and kicking off our thinking for what’s ahead. This is our Live 5. Readers over the years will know our Live 5 traditionally takes market insight, coupled with research and conversations with our clients; then we consolidate our thinking and detail four short- to medium-term trends and one that’s perhaps not as obvious, or maybe a little further out. When we reviewed previous years, we’ve been a pretty good weather vane. 2020 has been a year like no other, so our Live 5 is taking a slightly different approach. If 2020 has taught us anything, it is that the best laid plans can be rendered irrelevant by a “black swan” event.
COVID-19 has become the backdrop to everything – how we interact, how we travel, how we live and do business. Has it introduced new behaviours or merely accelerated steps we were already taking? In this year’s Live 5, we’re taking a look at one societal change, three areas that will shape the environment for our clients in their key domains of Payment, Identity and Transit, and one technology that has the potential to shift the needle across the board.