Strategic readiness in Payments and Identity: building the digital economy’s bullet train.

The very notion of “strategic readiness” in payments and identity has evolved far beyond routine system upgrades or incremental tweaks. We’re no longer simply replacing the boiler in a Victorian banking house—we’re laying track for the bullet train of the digital economy. This seismic shift demands a fundamental rethink of infrastructure, ideology, and strategic vision.

At this inflection point, identity, reputation, and tokenized value are no longer discrete elements—they are converging into a seamless, dynamic ecosystem. The future of payments is about more than speed or scale; it’s about embedding trust, context, and programmability into every transaction. This is a call to action for payment providers, technology architects, and financial institutions: it’s time to prepare not just for the next upgrade, but for a new paradigm.

1. Tokenization: the new grammar of value

Tokenization is often misunderstood as merely a technical means of wrapping assets digitally. Tokenization represents a profound shift: money that understands us. Tokens are not just containers of value; they encode conditions, context, and control into the very fabric of money itself.

This is programmable money—value with an API. It can carry rules about who can spend it, when, where, and under what conditions. It can embed compliance, privacy, and even reputation directly into the token. This new grammar of value is rewriting the rules of payments, loyalty, and identity.

Strategic imperatives:
The readiness challenge goes beyond adopting standards like ISO 20022 or C-8. It requires building platforms capable of handling multi-asset token models—fiat currencies, CBDCs, stablecoins, loyalty points, and reputation tokens—simultaneously. These tokens must interoperate across chains, jurisdictions, and regulatory frameworks.

Tactical considerations:

  • Can your platform manage multi-asset token models?
  • Are your tokens programmable with embedded policies, metadata, and rules?
  • Can tokens interoperate across different blockchain networks and regulatory environments?
  • Do you treat tokens as carriers of identity and entitlement, not just value?

Inspiration:
The future belongs to platforms that treat tokens as flexible, composable building blocks—not static assets.

CBDCs: Central banks worldwide are exploring programmable digital currencies that embed monetary policy and compliance rules at the token level.

Stablecoins and Loyalty Tokens: Brands are experimenting with tokens that combine value with customer reputation and engagement metrics.

2. Global standards: strategic alignment beyond interoperability

Standards like ISO 20022, ATICA, and C-8 are often viewed narrowly as technical interoperability tools. They represent strategic battlegrounds for influence and alignment.

Money is becoming more abstract and global, making cross-jurisdictional alignment essential. Standards are the rails on which the digital economy’s bullet train runs. Getting them right means seamless connectivity; getting them wrong means fragmentation and isolation.

Strategic imperatives:
True readiness means engaging proactively in standards governance. It means seeing standards not as a compliance checklist but as a diplomatic and strategic game. Just as 19th-century railway gauges determined economic dominance, modern standards will determine who controls the rails of digital payments and identity.

Tactical considerations:

  • Have you mapped your organization’s position in evolving standards?
  • Are you investing in interoperability by design, bridging legacy and emerging systems?
  • Are you actively participating in standards bodies and governance forums? 


Inspiration:
The winners in the next decade will be those who shape standards, not just follow them. Open banking initiatives worldwide demonstrate how early movers in standards governance gain competitive advantage and market influence.

3. Digital identity: the strategic spine of future payments

Identity is shifting from a static presentation to a dynamic performance. It’s no longer a simple credential shown at a single point in time, but a persistent, evolving construct that draws from social, legal, and behavioral data streams.

This shift has profound implications for payments. Authentication is no longer about passwords or PINs—it’s about a rich tapestry of biometric signals, device fingerprints, and behavioral biometrics that collectively redefine trust. This isn’t just a technical upgrade; it’s a wholesale redesign of how trust is established and maintained in digital interactions.

Strategic imperatives:
Because identity is the foundation upon which all payments rest. Without a robust, flexible, and user-centric identity layer, payments remain vulnerable to fraud, friction, and exclusion. But when identity becomes fluid, portable, and programmable, it unlocks new possibilities: seamless onboarding, frictionless authentication, and privacy-preserving data sharing.

Embedding a context-aware identity layer is no longer optional—it’s foundational. This means integrating verifiable credentials, decentralized identity (DID) frameworks, and self-sovereign identity (SSI) principles directly into payment platforms. Identity must be treated as a living asset that travels with the user across ecosystems, rather than a siloed attribute locked inside a single institution.

Tactical considerations:

  • Infrastructure readiness: Does your system support verifiable credentials and decentralized identity frameworks?
  • Contextual authentication: Have you deployed multi-factor, behavioral, and device-bound authentication methods?
  • Portability: Can users carry their identity credentials across platforms and services?
  • Privacy controls: Are privacy settings granular, user-centric, and programmable to adapt to different contexts?

Inspiration:
The institutions that lead the next wave will be those that treat identity not as a compliance hurdle but as a strategic asset—one that enables trust, inclusion, and innovation.

Nordic BankID: A leading example of a national digital identity platform enabling seamless authentication across banking, government, and commerce.

India’s Aadhaar: A massive biometric identity system that powers a range of financial inclusion initiatives and digital payments.

4. The future-proofing mandate: architecting for ambiguity and agility

Future-proofing is often mistaken for predicting the next big thing. In reality, it’s about designing systems that thrive amid uncertainty and change. The real currency of the next decade is optionality—the ability to pivot, adapt, and compose new solutions rapidly.

Monolithic architectures and tightly coupled ecosystems are liabilities in this environment. Instead, the future belongs to modular, composable platforms that can integrate new identity models, token types, and regulatory requirements without wholesale rewrites.

Strategic imperatives:
Build with composability and modularity at the core. Adopt open token standards, modular identity stacks, and orchestration layers that enable dynamic rule enforcement. Embrace cloud-native, API-first, and event-driven architectures that support rapid innovation.

Tactical considerations:

  • Is your architecture truly composable and plug-and-play?
  • Are your systems event-driven and cloud-native?
  • Is your data layer decoupled from service layers to enable seamless migration?
  • Have you invested in orchestration tools for dynamic policy enforcement?

Inspiration:
Look at the tech giants who thrived in the internet era: they weren’t oracles predicting trends—they were architects building platforms that could evolve. The same mindset is essential for payments and identity today.

Final thought: lead with vision, not nostalgia

The opportunity to lead this transformation is immense—but only if leadership embraces a new mandate. The goal is not to preserve legacy systems or replicate old models digitally. It’s to reimagine what payments, identity, and value can become in a connected, programmable world. Digital infrastructure is no longer a compliance burden; it’s a civilizational substrate. The future belongs to those who treat it as such—building with courage, curiosity, and a refusal to mistake digitization for transformation. Remember: the payments game is being played by actors who have no interest in being banks. The disruptors, platforms, and protocols are rewriting the rules. Are you ready to lead?

What’s Really Holding You Back?

In conversation with Consult Hyperion – What’s holding you back? Your system or your mindset?

For years, industry experts have predicted the downfall of legacy systems, warning financial institutions (FIs) that clinging to outdated technology would ultimately lead to obsolescence. Yet, despite these warnings, legacy systems continue to play a central role in payments ecosystems of many FIs. So, what’s really holding the industry back? Is it the technology itself, or the mindset surrounding system modernisation?

Join our expert panel, including Gary Munro (Consult Hyperion – Technical Director), Maria Nottingham (Managing Director), Bethan Cowper (VP, Business & Market Development), and Eyad Almaaitah (VP, Global Product Management), for an in-depth discussion on the state of payments ecosystems. Together they explore how legacy systems continue to fit into today’s complex payment architecture, and why, despite the rise of fintech and digital innovation, true transformation remains elusive. This webinar is essential for payments professionals, C-level executives, and anyone responsible for ensuring their institution remains competitive in an rapidly evolving financial landscape.

Living abroad, with tokens

digital wallet app on smartphone

Living abroad, with tokens.

I have just completed a three-month stint building our business in Australia, and expect to return for a similar period in the near future. How were payments, for me? The first thing to note (to coin a phrase) is that I used no cash whatsoever and don’t recall seeing anyone else either. All retail payments, including transport payments (don’t knock commuting if you’ve never travelled to work on the Manly ferry), were via my Apple Watch, so no PINs, either. (Australia is online PIN, so if you do use an old-fashioned card, you’re unlikely to ever have to insert it into a reader.)

Of course, virtual cards, as wielded by (for example) Apple Pay and Google Pay, present tokens (Device PANs) as an alias for the Primary Account Number (PAN). This ensures that the issuer is able to block fraudulent transactions that could present the Device PAN from somewhere other than the relevant wallet (for example, during a standard e-commerce checkout).

Living and working abroad for three months requires payments for things beyond the usual touristic or business travel items—for example, rent and utility bills. Credit cards are not particularly well suited to many of these payments, with the requirement for recurring (and, sometimes, variable) payments, returnable deposits and so forth. Further, in Australia, it is standard practice for credit card payments for these kind of transactions to attract hefty surcharges. And, of course, forex charges and spreads apply.

What would have been better, would have been to have an Australian bank account and use all the domestic money transfer facilities. The trouble was, I didn’t have much idea of eligibility criteria (such as long-term residency) or how long KYC checks would take (especially without an Australian Tax File Number or driving licence, etc). Fortunately, there is a partial solution.

A number of fintechs (I used Wise) enable you to set up an account in your home country and then create (or have created, automatically) linked accounts in many other countries. Thus, I acquired an Australian BSB (Bank-State-Branch, equivalent to UK Sort Code or US/CAN Routing Number) and Account Number, exactly as any long-term resident.

In essence, the BSB/Account Number combination is a token representing my (UK-based) relationship with Wise. Just like a Device PAN, it enables a class of transactions, using a convenient digital representation; and also limits the scope of transactions; e.g. preventing anyone misusing the token from raiding my Sterling or US dollar funds.

One current limitation is that I cannot use the Australian bank details to set up a further level of indirection, that is, to use an Australian PayID, which would enable me to use a convenient handle, such as my mobile number, in place of hard-to-remember bank details (and, in fact, enable account portability). As well as providing more convenience, like other forms of token, this improves security, by making it less likely that someone impersonating me, and requesting payment, can pass off bank details which they control.

It would be nice to go one further step, which would be to use PayTo, the service set up by Australian Payments Plus, using the New Payments Platform (NPP), to manage payment relationships via mobile apps provided by banks and fintechs. I hope Wise (and others) are working on that. Then, a digital nomad could truly fit in!

Finally, a related grouch: I was frustrated, on a number of occasions, by useful apps not being available to people, demonstrably present in the relevant country, with an Apple ID associated with a different country. One example was my mobile provider; the obvious way to top up an account would be via their app, on a phone carrying their SIM, one would have thought. It was not to be, unfortunately. The same issue occurred with a government app and a newspaper app. Conceivably, I could have created an additional Apple ID or temporarily changed my residence details on the existing Apple ID. You’ve got to me braver than me to do that!

CBDCs – wallets, liability and acceptance

illuminated cityscape against blue sky at night

CBDCs are everywhere – and nowhere. Everyone is discussing them, but almost no one is actually deploying them. Sure, this is in part due to the early stage thinking that is going into working out what is actually required but it’s also due to the tricky business of actually working out how they would be implemented. Developing a retail payment solution is a lot harder than creating a Central Bank backed payment instrument.

Will 2022 start to drive the future of Interoperability and Inclusion?

close up shot of a calendar

Our overriding theme of this year’s Live5 is interoperability which will lead to inclusion. Whether this is in payments or transit, identity or as a generalised trend what we’re seeing is a collapsing of the barriers between silos. In some areas this is happening more quickly than in others.

Defending secure applications against Jedi mind tricks

man people woman connection

Here at Consult Hyperion, we are often involved in design implementation and testing of secure systems on devices such as smart cards and mobile phones for payments, banking and other applications where security is critical.

Point of Sale cyberattacks – is certification enough?

a person making a payment using a smartwatch

The biggest news in payments security in the last month concerns allegations that point of sale terminals supplied by PAX Technology have been subverted to have the capability of launching cyberattacks. Details of the allegations can be found at Krebs and Bloomberg; in response, PAX Technology has published a rebuttal.

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